About this role
Client Resolution Specialist at GuideWell. Location: San Antonio, Texas, United States. Role: resolving issues, assisting customers, training staff Requirements: Handle inbound provider and member calls, resolve complex client issues, knowledge of CPT/ICD-10/COBRA/HIPAA, strong communication and judgment; 1+ years customer service experience and high school diploma/GED required. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office Commitment: Full Time Workplace: Onsite Languages: English