About this role
ESPECIALISTA CUSTOMER SUCCESS at Gerdau Ameristeel Corporation. Location: São Paulo, São Paulo, Brazil. Role: mapping processes, leading projects, analyzing indicators Requirements: Experience in process mapping, continuous improvement, project management, KPI analysis, advanced Excel and Power BI, and intermediate/advanced SQL; bachelor's degree in a related field. Category: Customer Service Seniority: Mid Level Tools: Microsoft Excel, Power BI, SQL, Business Process Model and Notation (BPMN) Commitment: Full Time Workplace: Onsite Languages: Portuguese