About this role
Incident and Problem Management Event Specialist at Regions. Location: Hoover or Charlotte or Atlanta or Atlanta. Role: coordinating incidents, leading bridgecalls, documenting incidents Requirements: High school diploma/GED and 3 years related experience; incident/major-incident coordination, ITSM familiarity, ServiceNow and PagerDuty experience preferred; ITIL v4 Foundation preferred. Category: Information Technology Seniority: Mid Level Tools: ServiceNow, PagerDuty Certifications: itil v4 foundation Commitment: Full Time Workplace: Onsite Languages: English