About this role
Customer Resolution Specialist - ServiceMac at Firstam. Location: Fort Mill or Iowa or Georgia or North Carolina. Role: researching escalations, resolving complaints, composing correspondence Requirements: High school diploma, 5+ years related experience handling customer escalations, strong written/verbal communication, Microsoft Office proficiency, research and problem-solving skills. Category: Customer Service Seniority: Senior Level Tools: Microsoft Office Commitment: Full Time Workplace: Remote Languages: English