About this role
Bilingual Broker Billing Specialist (Calgary, AB (Hybrid), CA) at Insurance Coverage for Auto, Home, Condo & Renters in the U.S. - Wawanesa U.S.. Location: Calgary or Edmonton. Role: handling inquiries, investigating billing, resolving issues Requirements: Bilingual (English/French), 2+ years call-center customer service experience, strong analytical and communication skills, comfortable with multiple systems, post-secondary education and CIP considered assets. Category: Customer Service Seniority: Entry Level Tools: Guidewire PolicyCenter, Guidewire BillingCenter, JIRA, Microsoft SharePoint, Genesys Telephony, Microsoft Teams, Microsoft Office Suite Certifications: cip Commitment: Full Time Workplace: Hybrid Languages: English, French