About this role
Service Desk Specialist I at Pros. Location: Houston, Texas, United States. Role: delivering support, resolving issues, configuring systems Requirements: Provide hands-on desktop technical support for Windows and Mac systems, troubleshoot hardware/software, escalate incidents, configure devices, and deliver customer-focused IT service. Category: Information Technology Seniority: Entry Level Tools: Microsoft Windows 11, Apple Mac OS X, Microsoft Office, Intune, JAMF Commitment: Full Time Workplace: Hybrid Languages: English