About this role
Quality Assurance & Operations Excellence Specialist at Insurance and Asset Management worldwide | Allianz. Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. Role: handling complaints, conducting audits, monitoring fraud Requirements: Diploma or Bachelor's, minimum 2 years experience in customer service/QA, knowledge of complaint handling, QA audits, fraud monitoring, strong analytical and stakeholder skills, Microsoft Excel/PowerPoint proficiency, English required. Category: Business Operations Seniority: Entry Level Tools: Microsoft Office, Microsoft Excel, Microsoft PowerPoint Commitment: Full Time Workplace: Hybrid Languages: English, Chinese, Malay