About this role
Help Desk Specialist IV at LinTech Global. Location: Lenexa, Kansas, United States. Role: managing escalations, troubleshooting endpoints, supporting users Requirements: 6+ years enterprise service desk/deskside support, 2+ years service management leadership, bachelor's degree, Tier 4 Public Trust required, ServiceNow and ITSM experience, familiarity with federal IT security and SLA-driven operations. Category: Information Technology Seniority: Senior Level Tools: Microsoft SCCM, Bomgar, ServiceNow Commitment: Full Time Workplace: Onsite Languages: English