About this role
IT Services Specialist at Genesys. Location: Indianapolis or Durham. Role: supporting endpoints, troubleshooting issues, managing devices Requirements: 1+ years IT support experience, macOS/Windows and iOS/Android support, TCP/IP and VPN familiarity, strong customer service and communication skills, ability to lift up to 25 lbs, ServiceNow and endpoint management exposure preferred. Category: Information Technology Seniority: Entry Level Tools: macOS, Windows, iOS, Android, TCP/IP, VPN, Zoom, Microsoft Teams, Azure Active Directory, Active Directory, Intune, Windows Autopilot, Jamf Pro, ServiceNow, Microsoft Office 365 Commitment: Full Time Workplace: Hybrid Languages: English