About this role
Knowledge & Training Specialist at DataBank. Location: Dallas, Texas, United States. Role: maintaining knowledge, developing training, creating content Requirements: Bachelor's in IT/Technical Writing/Education or equivalent experience; 3+ years in technical writing, knowledge management, or IT training in managed services; proficiency with KnowledgeOwl/Confluence; familiarity with ServiceNow/ConnectWise; strong written communication and curriculum development skills. Category: Human Resources Seniority: Mid Level Tools: KnowledgeOwl, Confluence, ServiceNow, ConnectWise, LMS, Windows, Linux Commitment: Full Time Workplace: Onsite Languages: English