About this role
Specialist IT I (Onsite - Charlotte, NC) at Signet Jewelers. Location: Charlotte, North Carolina, United States. Role: answering calls, troubleshooting issues, documenting tickets Requirements: High school diploma, 0–2 years technical support or customer service experience, basic hardware/software/network troubleshooting, familiarity with Windows, macOS and Office 365; ticketing and communication skills. Category: Information Technology Seniority: No Prior Experience Required Tools: Windows, macOS, Office 365 Certifications: comptia it fundamentals, comptia a+ Commitment: Full Time Workplace: Onsite Languages: English