About this role
Call Center Specialist at Monument Health. Location: Rapid City, South Dakota, United States. Role: answering calls, scheduling appointments, verifying insurance Requirements: High school diploma/GED required; strong customer service and communication skills; ability to schedule appointments, verify insurance, document in EHR, and de-escalate calls. Category: Customer Service Seniority: Entry Level Tools: EHR Commitment: Full Time Workplace: Onsite Languages: English