About this role
Intermediate Customer Onboarding Specialist (12 month Contract) at Clio. Location: Toronto or Vancouver or Calgary. Role: conducting sessions, managing onboarding, preventing churn Requirements: Experienced onboarding specialist with strong customer-facing, technical troubleshooting, training, and coaching skills; familiarity with SaaS products and KPIs; bachelor’s degree or equivalent preferred. Category: Customer Service Seniority: Mid Level Tools: Zoom, Salesforce Commitment: Full Time, Contract Workplace: Hybrid Languages: English