About this role
Customer Support Specialist (Technical) at Peraton. Location: Sterling, Virginia, United States. Role: providing support, troubleshooting issues, monitoring tickets Requirements: U.S. citizen with active Secret clearance, 1-3 years help desk experience, ability to document tickets accurately, strong communication skills, and ability to work on site; bachelor's/associate/HS with corresponding experience acceptable. Category: Customer Service Seniority: Entry Level Tools: ServiceNow, Remedy Certifications: comp tia a+, itilv3, itilv4, microsoft it support, hdi scr Commitment: Full Time Workplace: Onsite Languages: English