About this role
Customer Support Specialist (Technical) at Peraton. Location: Sterling, Virginia, United States. Role: troubleshooting support, documenting tickets, escalating incidents Requirements: 1–3 years help desk/service desk experience; ability to document tickets, work independently, strong written/verbal communication; U.S. citizenship and ability to obtain Secret clearance; completion of a 12-week on-site training program. Category: Customer Service Seniority: Entry Level Tools: ServiceNow, Remedy Certifications: comptia a+, itil v3, itil v4, microsoft it support, hdi scr Commitment: Full Time Workplace: Onsite Languages: English