About this role
Customer Resolution Response Specialist at Twoharbors. Location: Fort Mill or Coppell. Role: managing pipeline, researching issues, drafting responses Requirements: Bachelor's degree required; 2+ years mortgage servicing or customer service experience; proficient with Microsoft Office, SharePoint, and MSP; strong research and writing skills; available some weekends. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office Suite, Microsoft SharePoint, MSP, RPMS Commitment: Full Time Workplace: Onsite Languages: English