About this role
IT Support Specialist (m/w/d) at Best Secret GmbH. Location: Aschheim or Munich or Poing. Role: troubleshooting incidents, supporting users, maintaining equipment Requirements: Provide 1st/2nd-level IT support for office, retail and logistics environments, handle incidents via phone/email/ticketing, manage AD and Microsoft 365 accounts, install and maintain hardware and POS, document solutions. Category: Information Technology Seniority: Mid Level Tools: ServiceNow, Active Directory, Microsoft 365, Microsoft Windows, macOS, Confluence, Jira, Zebra, Novexx Commitment: Full Time Workplace: Onsite Languages: German, English