About this role
Customer Support & AI Specialist (f/m/d) at Jobs @ Wunderflats. Location: Berlin, Berlin, Germany. Role: reviewing conversations, improving prompts, monitoring metrics Requirements: Experience in support quality, CX operations, QA, knowledge management or AI support; strong writing, analytical and data skills; comfortable with dashboards/BI and basic SQL; fluent English and German B2/C1+. Category: Customer Service Seniority: Mid Level Tools: SQL Commitment: Full Time Workplace: Hybrid Languages: English, German