About this role
First Line Support Specialist - Junior at SOFTSWISS. Location: Tbilisi, Tbilisi, Georgia. Role: responding requests, escalating cases, maintaining quality Requirements: Provide first-line website support from office in Tbilisi, respond to inquiries, escalate complex cases, maintain high-quality communications; English B2+, strong soft skills, fast typing, team player. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English