About this role
Break Fix Management Specialist at Xerox Holdings Corporation. Location: Cebu City or Lapu-Lapu City or Mandaue City. Role: monitoring orders, resolving issues, coordinating teams Requirements: Bachelor's degree and minimum 2 years customer service/BPO or operations experience; night-shift availability; basic-intermediate Microsoft Excel; strong English communication, problem-solving, and order management skills. Category: Customer Service Seniority: Entry Level Tools: Microsoft Excel, D365, Siebel, ServiceNow Commitment: Full Time Workplace: Onsite Languages: English