About this role
Customer Support Specialist at Payhawk. Location: Sofia, Sofia City, Bulgaria. Role: respond queries, troubleshoot issues, analyze malfunctions Requirements: At least 2 years in customer support; fluent Bulgarian and English; experience with case/ticket systems; strong communication and problem-solving; ability to work independently and in a team; proactive with multi-tasking. Category: Customer Service Seniority: Mid Level Tools: Salesforce, Jira, Intercom Commitment: Full Time Workplace: Onsite Languages: Bulgarian, English