About this role
Technical Services Helpdesk Specialist at InterSystems. Location: Windsor, England, United Kingdom. Role: providing support, logging tickets, diagnosing issues Requirements: Provide first-line IT support using ServiceNow, troubleshoot end-user hardware/software/access issues, follow ITIL-aligned incident processes, escalate complex incidents, and maintain support documentation. Category: Information Technology Seniority: Entry Level Tools: ServiceNow Certifications: itil foundation, comptia a+ Commitment: Full Time Workplace: Onsite Languages: English