About this role
Service Desk Mitarbeiter*in at BarmeniaGothaer AG. Location: Wuppertal, North Rhine-Westphalia, Germany. Role: supporting users, resolving incidents, documenting tickets Requirements: Minimum 3 years IT support experience, completed IT vocational training or IT studies, proficiency with Windows/iOS, Microsoft 365 and ServiceNow, ITIL Foundation certification, strong customer communication and analytical skills; day-shift availability (Mon–Fri). Category: Information Technology Seniority: Mid Level Tools: Windows, iOS, Microsoft 365, ServiceNow Certifications: itil foundation Commitment: Full Time Workplace: Hybrid Languages: German, English