About this role
IT Support Services II-Help Desk at Courser. Location: Greenville, South Carolina, United States. Role: resolving issues, mentoring staff, administering systems Requirements: 3+ years IT support/system administration experience, bachelor’s or equivalent, strong OS and networking knowledge, experience with helpdesk/ticketing systems, cloud and virtualization familiarity, and excellent communication and troubleshooting skills. Category: Information Technology Seniority: Mid Level Tools: Windows Server, Linux, macOS, ConnectWise, ServiceNow, JIRA, Zendesk, AWS, Azure, VMware, Hyper-V Certifications: comptia a+, network+, mcse Commitment: Full Time Workplace: Onsite Languages: English