About this role
IT Support Services I - Help Desk at Courser. Location: Lafayette, Louisiana, United States. Role: troubleshooting systems, supporting users, documenting solutions Requirements: 2+ years supporting Microsoft networks, workstations, printers, VPN/Wi‑Fi, Active Directory/Group Policy, PowerShell, and endpoint/network security; strong customer service and documentation skills; HS diploma required; associate preferred. Category: Information Technology Seniority: Entry Level Tools: Microsoft Word, Microsoft Excel, Microsoft Outlook, Active Directory, Group Policy, PowerShell, ConnectWise, AWS, Azure, Google Workspace, TCP/IP, Microsoft Networks Certifications: comptia a+, network+, mcsa, ms-900, itil Commitment: Full Time Workplace: Onsite Languages: English