About this role
Lead, Patient Access at AbbVie. Location: North Chicago, Illinois, United States. Role: managing workload, resolving escalations, monitoring metrics Requirements: 3+ years healthcare/pharmacy experience preferred, strong insurance knowledge, prior call center or leadership experience desired, high school diploma required, college or associate preferred, strong communication and analytical skills. Category: Customer Service Seniority: Mid Level Tools: Customer Relationship Management System (CRM), online verification systems Commitment: Full Time Workplace: Remote Languages: English