About this role
Customer Support Specialist (On-site Banking Call Center) at Heritage Bank. Location: Burlington, Washington, United States. Role: handling calls, resolving inquiries, processing transactions Requirements: Handle high-volume inbound banking calls, document call notes, resolve customer inquiries, maintain product knowledge, and use contact center systems; HS diploma and call center/banking experience required for higher levels. Category: Customer Service Seniority: Entry Level Tools: Microsoft Word, Microsoft Excel, Microsoft Outlook, Cisco Commitment: Full Time Workplace: Onsite Languages: English