About this role
Customer Experience Specialist at Trevipay. Location: Overland Park, Kansas, United States. Role: providing support, managing inquiries, documenting interactions Requirements: 2+ years customer support experience; experience with billing, invoicing, payments, disputes; strong verbal/written communication; proficiency with Microsoft Outlook/Word/Excel and CRM; ability to meet metrics and de-escalate issues. Category: Customer Service Seniority: Entry Level Tools: Microsoft Outlook, Microsoft Word, Microsoft Excel, CRM Commitment: Full Time Workplace: Hybrid Languages: English