About this role
Priority Complaint Specialist at Pennymac. Location: Moorpark, California, United States. Role: managing complaints, researching causes, drafting responses Requirements: Strong written/verbal communication, customer service, organization, problem-solving, knowledge of collections/loss mitigation/foreclosure/bankruptcy and RESPA, Microsoft Word/Excel proficiency, mortgage or financial services experience preferred. Category: Customer Service Seniority: Entry Level Tools: Microsoft Word, Microsoft Excel Commitment: Full Time Workplace: Onsite Languages: English