About this role
Field Support Specialist at Wyyerd Fiber. Location: Surprise, Arizona, United States. Role: provisioning ONTs, troubleshooting devices, auditing dashboards Requirements: Working computer knowledge and understanding of ISP services/systems; experience provisioning ONTs, phone provisioning in Alianza, and Cloud add-on activation; ability to audit and resolve items on provisioning and QC dashboards; must pass drug test and work weekends/holidays. Category: Information Technology Seniority: Entry Level Tools: ONT, Alianza, ExperienceIQ, ProtectIQ, Intuition, Provisioning Dashboard, QC Dashboard, Cloud Commitment: Full Time Workplace: Onsite Languages: English