About this role
Computer User Support Specialist at SAIC. Location: Scott AFB, Illinois, United States. Role: providing support, troubleshooting issues, documenting tickets Requirements: Bachelor's degree and 10+ years experience, DoD Secret clearance, IAT Level II certification required, CE certification in network or OS, ServiceNow and MS Office experience, Active Directory and Windows 11 support. Category: Information Technology Seniority: Senior Level Tools: ServiceNow, Splunk, Cisco, McAfee, Linux, Solaris, Windows 11, Active Directory, VPN, SCCM, VTC, Microsoft Word, Microsoft PowerPoint, Microsoft Visio, Microsoft Project, Microsoft Teams Certifications: secret clearance, security+, ceccna-security, cysa+, gicsp, gsec, cnd, sscp, computing environment Commitment: Full Time Workplace: Onsite Languages: English