About this role
Computer User Support Specialist at SAIC. Location: Scott Air Force Base, Illinois, United States. Role: troubleshooting hardware, providing support, documenting requests Requirements: DoD Secret clearance, Bachelor's degree with 10+ years experience, IAT Level II certification (e.g., Security+), CE certification in network or OS, ServiceNow and MS Office experience, strong communication and documentation skills. Category: Information Technology Seniority: Senior Level Tools: ServiceNow, Active Directory, Microsoft Windows 11, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Visio, Microsoft Project, VPN, SCCM, VTC, Microsoft Teams, Splunk, Cisco, McAfee Certifications: security+, ceccna-security, cysa+, gicsp, gsec, cnd, sscp, splunk, microsoft, linux, solaris, iat level ii Commitment: Full Time Workplace: Onsite Languages: English