About this role
Support Design Specialist, Business Systems at Meta. Location: Austin or New York. Role: designing workflows, building tools, monitoring performance Requirements: 3+ years in operations/customer support or process optimization; hands-on experience with AI platforms or prompt engineering; experience building/deploying AI/LLM tools; strong analytical and cross-functional collaboration skills; BA/BS required prior to start. Category: Business Operations Seniority: Mid Level Tools: SQL Commitment: Full Time Workplace: Onsite Languages: English