About this role
Associate Customer Experience Specialist at Firstadvantage. Location: Sandy Springs, Georgia, United States. Role: delivering support, resolving issues, documenting interactions Requirements: High school diploma/GED, strong customer service experience, ability to handle high-volume contacts across voice/chat/email, multitask across multiple business applications, document interactions accurately, and communicate empathetically. Category: Customer Service Seniority: Entry Level Tools: CRM, Outlook, Microsoft Teams, Zoom, Microsoft Windows Commitment: Full Time Workplace: Onsite Languages: English