About this role
CS Process Sr. Specialist (Mahwah, US) at Jobs at JLR. Location: Mahwah, /, United States. Role: analyze KPIs, conduct visits, establish follow-ups Requirements: Bachelor’s or AAS in Business or related; 7+ years customer service/sales support; 3+ years dealer contact; proven ability implementing retailer service processes; strong MS Office and retail automotive knowledge. Category: Customer Service Seniority: Mid Level Tools: Microsoft Office, Retailer DMS Commitment: Full Time Workplace: Onsite Languages: English