About this role
Customer Experience Specialist at Certify360 Edtech Group B.V.. Location: Rotterdam or Utrecht. Role: conducting calls, advising customers, improving processes Requirements: HBO level required, 2–3 years customer-contact experience, 36–40 hrs/week availability, living near Utrecht or Rotterdam, proactive with commercial awareness and interest in AI and process improvement. Category: Customer Service Seniority: Entry Level Commitment: Full Time, Part Time Workplace: Hybrid Languages: Dutch