About this role
UI Help Specialist (McAllen) at Texas Workforce Commission. Location: McAllen, Texas, United States. Role: providing service, processing claims, training staff Requirements: Six months related policy/ procedure experience; knowledge of UI claims processing; strong customer service, decision-making, typing and communication skills; bilingual (English/Spanish) preferred; ability to lift 15 lbs; will work in Texas and cannot be sponsored. Category: Customer Service Seniority: Entry Level Tools: Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint, CAST, FileNet, DocMan, Taleo Commitment: Full Time Workplace: Onsite Languages: English, Spanish