About this role
Operations Coordinator at Champion Window. Location: Cincinnati, Ohio, United States. Role: monitor operations, develop reporting, coordinate forecasting Requirements: Bachelor’s degree preferred; minimum 2 years workforce forecasting/scheduling in a contact center; proficient in SQL, Excel; strong problem solving and communication skills. Category: Customer Service Seniority: Mid Level Tools: SQL, Excel, Workforce Management forecasting tools Commitment: Full Time Workplace: Onsite Languages: English