About this role
INCIDENT COORDINATOR L2 at Wipro. Location: Pune, Maharashtra, India. Role: ensuring resolution, tracking backlog, coordinating stakeholders Requirements: Knowledge of ITSM tools (Remedy/ServiceNow/HPSM), ITIL V3 Foundation, minimum overall 5 years IT service experience, 3-5 years in a similar incident role, strong analytical and communication skills. Category: Information Technology Seniority: Senior Level Tools: Remedy, ServiceNow, HPSM Certifications: itil v3 foundation Commitment: Full Time Workplace: Onsite Languages: English