About this role
Operations Support Coordinator at Kansas City Southern. Location: Kansas City, Missouri, United States. Role: monitoring incidents, creating tickets, troubleshooting systems Requirements: Bachelor's degree or equivalent; monitors and troubleshoots PTC and EMS incidents, creates tickets, coordinates with signal/dispatch/telecom teams; ITIL certification preferred. Category: Information Technology Seniority: Entry Level Tools: Positive Train Control (PTC), Energy Management System (EMS), Automatic Engine Shutdown System (AESS), Trip Optimizer Certifications: itil Commitment: Full Time Workplace: Onsite Languages: English