About this role
Customer Success Coordinator at Allego. Location: Waltham, Massachusetts, United States. Role: Support customers via email and Zoom, Serve as knowledge expert for Allego platform, Escalate and manage client issues Requirements: 1-2 years in customer service or account management; team and independent work; detail-oriented; strong communication; Google Workspace; Salesforce/ChurnZero a plus. Category: Customer Service Seniority: Entry Level Tools: Google Workspace, Camtasia, QuickTime, Salesforce, ChurnZero Certifications: salesforce, churnzero Commitment: Contract Workplace: Hybrid Languages: English