About this role
INCIDENT COORDINATOR L2 at Wipro. Location: Pune, Maharashtra, India. Role: resolving incidents, tracking backlog, coordinating stakeholders Requirements: 5+ years IT service experience with 3-5 years in a similar incident coordinator role; knowledge of Remedy, ServiceNow, or HPSM; ITIL V3 Foundation; strong analytical, communication, presentation, and reporting skills. Category: Information Technology Seniority: Senior Level Tools: Remedy, ServiceNow, HPSM Certifications: itil v3 Commitment: Full Time Workplace: Onsite Languages: English