About this role
Dealer Resolutions Specialist at Motorway. Location: Brighton, England, United Kingdom. Role: managing escalations, coordinating incidents, analyzing causes Requirements: Owning and resolving complex dealer escalations, managing reputational and legal risk, coordinating incident response, administering goodwill, and driving root-cause improvements. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: English