About this role
ITIL/ITSM Coordinator at Ness Digital Engineering. Location: Chicago, Illinois, United States. Role: triaging incidents, coordinating changes, coordinating releases Requirements: 5+ years in IT operations/service management; incident, problem, change and release coordination; strong ITIL knowledge; experience with ServiceNow and enterprise environments; stakeholder communication and major-incident handling. Category: Information Technology Seniority: Senior Level Tools: ServiceNow, AWS, Azure, GCP, CI-CD, ITIL Commitment: Full Time Workplace: Onsite Languages: English