About this role
ITIL/ITSM Coordinator at Ness Digital Engineering. Location: Dallas, Texas, United States. Role: triaging incidents, coordinating changes, facilitating releases Requirements: 5+ years in IT operations/service management, incident/problem/change/release coordination, strong ITIL knowledge (certification preferred), experience with ServiceNow, stakeholder communication, and P1/P2 incident handling. Category: Information Technology Seniority: Senior Level Tools: ServiceNow, AWS, Azure, GCP, CI-CD Certifications: itil Commitment: Full Time Workplace: Onsite Languages: English