About this role
EXECUTIVE, ECO WORLD RESIDENCE CLUB at Ecoworld. Location: Iskandar Malaysia or Eco Spring or Malaysia. Role: administering handovers, managing defects, resolving complaints Requirements: Degree/diploma in business/administration/management, minimum 2 years customer service or hospitality experience, experience in defect/complaint management, strong communication, documentation and vendor coordination skills. Category: Customer Service Seniority: Entry Level Tools: Defect Management System, Training Logs & Performance Dashboards, Customer Feedback Analysis Tools, Service KPI Trackers Commitment: Full Time Workplace: Onsite Languages: English