About this role
Help Desk Coordinator at Topbloc. Location: Chicago, Illinois, United States. Role: intaking tickets, managing tickets, creating reports Requirements: Bachelor's degree required; strong customer service, communication, Excel and ticketing skills; ServiceNow/ZenDesk experience preferred; ability to manage multiple projects and produce analytics. Category: Customer Service Seniority: Entry Level Tools: ServiceNow, ZenDesk, Microsoft Office Suite, Microsoft Excel, Confluence, Slack Commitment: Full Time Workplace: Remote Languages: English