About this role
Associate III, Catalog Operation [L3] (VOS1) at Coupang Internal. Location: Seoul, Seoul, Korea. Role: analyzing issues, managing sla, improving processes Requirements: Experience analyzing and resolving catalog/front-end issues, performing root-cause analysis, coordinating with cross-functional teams, and managing SLA-driven responses. Zendesk or similar tool experience and e-commerce catalog operations preferred. Category: Customer Service Seniority: Mid Level Tools: Zendesk Commitment: Full Time Workplace: Onsite Languages: Korean