About this role
Support Service Coordinator (Incident Manager) at EPAM Systems, Inc.. Location: Georgia. Role: managing incidents, coordinating stakeholders, conducting RCA Requirements: ITIL-certified incident manager with major incident experience, strong communication, KPI monitoring, RCA, stakeholder coordination, and analytical problem-solving under tight timeframes. Category: Information Technology Seniority: Senior Level Tools: SQL, Windows, GCP, Azure, AWS, LinkedIn Learning, Udemy, ITIL Commitment: Full Time Workplace: Remote Languages: English