About this role
Help Desk Coordinator at Shell Mobility & Convenience. Location: Houston, Texas, United States. Role: connecting assets, troubleshooting remotely, managing contractors Requirements: High school diploma/GED; experience troubleshooting equipment remotely; proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams, Power BI); ability to learn Insite360, Netops, Titan; answer calls/emails, dispatch contractors; work nights and weekends. Category: Information Technology Seniority: Entry Level Tools: Insite360, Netops, Titan, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Microsoft Power BI Commitment: Full Time Workplace: Onsite Languages: English